Welcome, Guest ( Login )

Privacy Policy

Crimson Underground is committed to safeguarding your privacy. Our aim is to engender confidence and trust in purchasing via the internet by providing all our information practices. All your personal information you provide to us (i.e. name, shipping and billing address, telephone number etc.) is used solely for the purposes of expediting your order or assisting you with a query. All the details you provide including the products you order are kept on a database that is confidential and only accessible by Crimson Underground. Under no circumstances whatsoever will we sell, trade or give away your personal information to a third party unless we are legally required to do so.

Information Collection: We only collect information that you agree to give us. We do not collect any information about you whatsoever if you simply browse our site.

Email Notification: Once you have purchased a product from our website we will send you an email to verify your order. If you have ordered the incorrect product or there is any error in the order whatsoever you are obliged to notify us immediately. We will then email you again to notify you that your order has been processed and sent to you.

Mailing Lists: We will only email you information on specials or new products if you choose to be on our emailing list. If at any time you wish to be removed from our emailing list you may do so. We will not send any product information by post to private individuals unless requested to do so.

Credit Card Information: Credit Card details are highly confidential and are not accessible to any person other than Crimson Underground.

Shipping: We package all your products discreetly and ship them via Australia Post unless alternative arrangements are made. The packaging does not contain any information about the contents or sender unless, in the case of international shipping, we are required by law to do so.

Links: Crimson Underground takes no responsibility for any material contained in any of the Links on this site. Once you leave our website you are accountable for your own actions. Links to other websites on Crimson Underground are provided for information purposes only. Crimson Underground is not liable for any non-Crimson Underground web content and Links to other websites do not necessarily constitute endorsement of these sites.

Questions, Concerns or Complaints: If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, please contact us at: sales@crimsonunderground.biz. If, for any reason you believe Crimson Underground is contravening this Privacy Statement please contact us at sales@crimsonunderground.biz. Crimson Underground is a Registered Australian Business (ABN 26 082 138 143), telephone +61 3 9543 2566, 1 Edinburgh Street, Oakleigh South, Victoria 3167, Australia.